🔒 Privacy Policy

Privacy Policy – Samsarth Industries

At Samsarth Industries (accessible from www.samsarthindustries.in), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly, in accordance with applicable laws of India.

1. Legal Compliance

This Privacy Policy is governed by the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

1. a) Personal Information

• Name
• Phone number
• Email address
• Shipping/Billing address

1. b) Business Information

• Company name (if applicable)
• Order and transaction details

1. c) Technical Information

• IP address
• Browser type
• Device information
• Website usage data

3. How We Use Your Information

Your information is used for the following purposes:

• To process and deliver orders of door handles and hardware products
• To communicate regarding inquiries, orders, or support
• To improve our website and customer experience
• To send promotional offers (only with your consent)
• To comply with legal obligations

4. Cookies Policy

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party service providers (payment gateways, courier partners)
• Government authorities if required by law

All third parties are obligated to maintain confidentiality and security of your data.

6. Data Security

We implement reasonable security practices such as encryption, secure servers, and restricted access to protect your personal data from unauthorized access, misuse, or disclosure.

7. Retention of Information

We retain your personal data only for as long as necessary to:

• Fulfill business purposes
• Comply with legal requirements
• Resolve disputes

8. Your Rights

As a user, you have the right to:

• Access your personal data
• Request correction or update
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

11. Grievance Officer (India Requirement)

In accordance with Indian law, you may contact our Grievance Officer for any data-related concerns:

Name: (Your Name)
Email: your@email.com
Phone: +91-585858

12. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Business Name: Samsarth Industries
Website: www.samsarthindustries.in
Email: your@email.com
Phone/WhatsApp: +91-588585